COWON
SHOP
BRAND STORY
FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2017-08-30 16:12:04 I cant hear any sound.
Check if the volume is set to 0. Check if there is any file available in the player. If there is no file in the player, you will not hear any sound. Please note that corrupted files will result in a noise or discontinued playback. Make sure the earphones are connected properly. Impurities in the earphone jack can cause a noise.
CLOSE
The touch pad and buttons do not work properly. iAUDIO 9+ 2017/08/30
FM Radio does not work. iAUDIO 9+ 2017/08/30
I cant hear any sound. iAUDIO 9+ 2017/08/30
Files that I have stored do not appear in the list. iAUDIO 9+ 2017/08/30
Album image is not displayed in Music Mode. iAUDIO 9+ 2017/08/30
Characters on the display are corrupted. iAUDIO 9+ 2017/08/30
The player does not play properly when memory is full. iAUDIO 9+ 2017/08/30
Supported Image file format? iAUDIO 9+ 2017/08/30