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FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2017-08-30 16:12:21 FM Radio does not work.
The products earphones work as the FM Radio antenna. Straightening the earphone cable will result in better radio reception. FM Radio reception may be poor at locations where FM Radio transmissions are shielded. If FM Radio does not work where reception should be possible, please contact our service center.
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The touch pad and buttons do not work properly. iAUDIO 9+ 2017/08/30
FM Radio does not work. iAUDIO 9+ 2017/08/30
I cant hear any sound. iAUDIO 9+ 2017/08/30
Files that I have stored do not appear in the list. iAUDIO 9+ 2017/08/30
Album image is not displayed in Music Mode. iAUDIO 9+ 2017/08/30
Characters on the display are corrupted. iAUDIO 9+ 2017/08/30
The player does not play properly when memory is full. iAUDIO 9+ 2017/08/30
Supported Image file format? iAUDIO 9+ 2017/08/30