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FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2017-09-15 14:51:04 Computer cannot recognize the player when connected.
If connection is unstable due to frequent disconnects, connect directly to the USB port on the main board of the PC. Using an external USB hub may not guarantee proper operation(e.g. USB ports on a keyboard or an external USB hub).
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Can I set the time to turn off the screen automatically? PLENUE R 2017/09/15
How long PLENUE R is able to play continuously? PLENUE R 2017/09/15
How many can I add to favorites? PLENUE R 2017/09/15
Can I set to repeat a designated range of music? PLENUE R 2017/09/15
How many files and folders are recognized by PLENUE R? PLENUE R 2017/09/15
Characters on the display are corrupted. PLENUE R 2017/09/15
Computer cannot recognize the player when connected. PLENUE R 2017/09/15
Notes on charging the battery PLENUE R 2017/09/15