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FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2017-09-15 15:46:06 Cannot hear the sound from earphones.
When connected to Buletooth, there will be no sound output through the earphone socket at the same time.                                                                                                                                               Please use the earphones after turning off the Bluetooth function.
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Product makes a heat. PLENUE J 2018/04/06
Ive set the incorrect language, and now I cant operate the device. PLENUE J 2018/04/06
Ive set the incorrect language, and now I cant operate the device. PLENUE R 2017/09/15
Computer cannot recognize the player when connected. PLENUE R 2017/09/15
Cannot hear the sound from earphones. PLENUE R 2017/09/15
Cannot connect to Bluetooth. PLENUE R 2017/09/15
How to set Multi Button? PLENUE R 2017/09/15
Product makes a heat. PLENUE R 2017/09/15