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FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2018-04-06 20:41:21 Characters on the display are corrupted.
Set your preferred language again in Settings Settings(Spanner icon) Display Language. If the problem persists, set the current font to the system font. COWON products are developed based on the Korean Windows OS, and this may cause corruption of some special fonts or languages on the display.
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Computer cannot recognize the player when connected. PLENUE J 2018/04/06
Characters on the display are corrupted. PLENUE J 2018/04/06
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How long PLENUE J is able to play continuously? PLENUE J 2018/04/06
Can I set the time to turn off the screen automatically? PLENUE J 2018/04/06
Computer cannot recognize the player when connected. PLENUE J 2018/04/06