COWON

FAQ/QnA

The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.

FAQ/QnA 2018-04-06 20:41:46 Computer cannot recognize the player when connected.

If connection is unstable due to frequent disconnects, connect directly to the USB port on the main board of the PC. Using an external USB hub may not guarantee proper operation(e.g. USB ports on a keyboard or an external USB hub).

Notes on charging the battery	PLENUE J	2018/04/06
Computer cannot recognize the player when connected.	PLENUE J	2018/04/06
Characters on the display are corrupted.	PLENUE J	2018/04/06
How many files and folders are recognized by PLENUE J?	PLENUE J	2018/04/06
Can I set to repeat a designated range of music?	PLENUE J	2018/04/06
How long PLENUE J is able to play continuously?	PLENUE J	2018/04/06
Can I set the time to turn off the screen automatically?	PLENUE J	2018/04/06
Computer cannot recognize the player when connected.	PLENUE J	2018/04/06