COWON
FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2018-04-06 20:43:56 Notes on charging the battery
PLENUE J can also be charged with an authentic Micro USB DC adapter for smart phones. If 5V/1A or higher Micro USB DC adapters are used, charging will be finished in approximately 2 hours. The charging time may vary if the product is in use while charging. Be sure to avoid charging the product in the vicinity of a heating apparatus or in a high-temperature environment. To minimize the risk of damage or fire, never cover the device with any objects (blanket, towel, etc.) or block the natural heat dissipation while charging or during operation.
Notes on charging the battery PLENUE J 2018/04/06
Computer cannot recognize the player when connected. PLENUE J 2018/04/06
Characters on the display are corrupted. PLENUE J 2018/04/06
How many files and folders are recognized by PLENUE J? PLENUE J 2018/04/06
Can I set to repeat a designated range of music? PLENUE J 2018/04/06
How long PLENUE J is able to play continuously? PLENUE J 2018/04/06
Can I set the time to turn off the screen automatically? PLENUE J 2018/04/06
Computer cannot recognize the player when connected. PLENUE J 2018/04/06