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FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2018-04-06 20:44:48 The touch pad and buttons do not work properly.
If display is off or button lock/Locked screen is set, the touch pad doesn't work. In this case, press the power button in short. The display will turn on and button lock/Locked screen can be clear. * Tap the setting icon on the playback screen Settings(Spanner icon) System Button lock/Locked screen
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When the tag information is damaged. PLENUE J 2018/04/06
How to make LRC lyrics PLENUE J 2018/04/06
How to Use the Memory Card Larger than 64GB PLENUE J 2018/04/06
There is sound quality problem when setting the JetEffect. PLENUE J 2018/04/06
Whats in the package? PLENUE J 2018/04/06
The player does not turn on. PLENUE J 2018/04/06
The touch pad and buttons do not work properly. PLENUE J 2018/04/06
Memory capacity of the player is different or smaller than specified. PLENUE J 2018/04/06