| How many files and folders are recognized by PLENUE R2? | PLENUE R2 | 2019/12/24 |
| Characters on the display are corrupted | PLENUE R2 | 2019/12/24 |
| Computer cannot recognize the player when connected. | PLENUE R2 | 2019/12/24 |
| Notes on charging the battery | PLENUE R2 | 2019/12/24 |
| Memory capacity of the player is different or smaller than specified. | PLENUE R2 | 2019/12/24 |
| The player does not turn on. | PLENUE R2 | 2019/12/24 |
| Whats in the package? | PLENUE R2 | 2019/12/24 |
| There is sound quality problem when setting the JetEffect. | PLENUE R2 | 2019/12/24 |