COWON
FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2019-12-24 14:20:09 Computer cannot recognize the player when connected.
When connecting to a PC, use only USB ports on the mother board or a USB Host card. Using an external USB hub may not guarantee proper operation(e.g. USB ports on a keyboard or an external USB hub).
What to do when video and audio are out of sync while using USB DAC? PLENUE R2 2019/12/24
I've set the incorrect language, and now I can't operate the device. PLENUE R2 2019/12/24
Computer cannot recognize the player when connected. PLENUE R2 2019/12/24
Cannot hear the sound from earphones. PLENUE R2 2019/12/24
Cannot connect to Bluetooth. PLENUE R2 2019/12/24
How to set Multi Button? PLENUE R2 2019/12/24
Product makes a heat. PLENUE R2 2019/12/24
Can I set the time to turn off the screen automatically? PLENUE R2 2019/12/24