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FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2019-12-24 14:20:27 I\'ve set the incorrect language, and now I can\'t operate the device.
If youve set the incorrect system language, connect the device to your computer, delete the SYSTEM folder of the device, and then reboot the device. You will be able to select the language the same as the initial setup. * If youve set user EQ profiles, be sure to back up the profiles before deleting.
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What to do when video and audio are out of sync while using USB DAC? PLENUE R2 2019/12/24
I've set the incorrect language, and now I can't operate the device. PLENUE R2 2019/12/24
Computer cannot recognize the player when connected. PLENUE R2 2019/12/24
Cannot hear the sound from earphones. PLENUE R2 2019/12/24
Cannot connect to Bluetooth. PLENUE R2 2019/12/24
How to set Multi Button? PLENUE R2 2019/12/24
Product makes a heat. PLENUE R2 2019/12/24
Can I set the time to turn off the screen automatically? PLENUE R2 2019/12/24