COWON
FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2019-12-24 14:21:07 What to do when video and audio are out of sync while using USB DAC?
When such matter occur please follow the below steps. 1. Right click the volume icon located at the right bottom on your PC background and press Play device (P) 2. Click COWON PLENUE R2 DAC and click set as default 3. Click COWON PLENUE R2 DAC and click Property 4. From advanced settings -> 16bit, 192000Hz(Studio Sound) -> Apply
What to do when video and audio are out of sync while using USB DAC? PLENUE R2 2019/12/24
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Cannot connect to Bluetooth. PLENUE R2 2019/12/24
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Product makes a heat. PLENUE R2 2019/12/24
Can I set the time to turn off the screen automatically? PLENUE R2 2019/12/24