COWON

FAQ/QnA

The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.

FAQ/QnA 2019-12-26 13:34:12 Notes on charging the battery

PLENUE L can also be charged with an authentic Micro USB DC adapter for smart phones. If 5V/2A or higher Micro USB DC adapters are used, charging will be finished in approximately 3 hours. The charging time may vary if the product is in use while charging. Be sure to avoid charging the product in the vicinity of a heating apparatus or in a high-temperature environment. To minimize the risk of damage or fire, never cover the device with any objects (blanket, towel, etc.) or block the natural heat dissipation while charging or during operation.

There is too much noise in my recordings	iAUDIO U7	2020/01/03
Memory capacity of the player is different or smaller than specified.	iAUDIO U7	2020/01/03
The player does not turn on	iAUDIO U7	2020/01/03
What's in the package?	iAUDIO U7	2020/01/03
How to do the initial set-up	iAUDIO U7	2020/01/03
Volume does not go up to more than level 7.	iAUDIO U7	2020/01/03
Notes on charging the battery	PLENUE L	2019/12/26
Characters on the display are corrupted	PLENUE L	2019/12/26