COWON

FAQ/QnA

The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.

FAQ/QnA 2020-01-03 18:14:35 There is too much noise in my recordings

The product uses ultra-small internal microphone, so it may be more susceptible to noise during recordings. The microphone should not be covered with anything during recording. The microphone is built into the product and it is recommended that you unplug earphones before recording.

There is too much noise in my recordings	iAUDIO U7	2020/01/03
Memory capacity of the player is different or smaller than specified.	iAUDIO U7	2020/01/03
The player does not turn on	iAUDIO U7	2020/01/03
What's in the package?	iAUDIO U7	2020/01/03
How to do the initial set-up	iAUDIO U7	2020/01/03
Volume does not go up to more than level 7.	iAUDIO U7	2020/01/03
Notes on charging the battery	PLENUE L	2019/12/26
Characters on the display are corrupted	PLENUE L	2019/12/26