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FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2020-01-03 18:44:10 There is an error while copying the files.
Connect the device to the back USB port of the PC rather than the front/side USB port of the PC and try it again. If the problem persists even after connecting it to the back USB port, recheck after connecting it to another PC. In the case of still failing to copy the files, please contact the local retailer for AS service.
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