COWON

FAQ/QnA

The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.

FAQ/QnA 2010-06-16 15:03:24 Computer cannot recognize the player when connected to PC.

Try the RESET button on the back. If you experience a frequent disconnection or unstable connectivity, connect the player directly to the USB port of the PC, rather than a separate USB hub. As COWON products use the USB connection for the main power system, unstable power supply can cause a connection failure. Thank you.

I can��t turn on my COWON J3.	COWON J3	2010/06/16
The touch pad and buttons do not work properly.	COWON J3	2010/06/16
Memory capacity of the player is different or smaller than specified.	COWON J3	2010/06/16
There is too much noise in my recordings.	COWON J3	2010/06/16
AC adapter is not included in the Package.	COWON J3	2010/06/16
How can I display lyrics?	COWON J3	2010/06/16
Computer cannot recognize the player when connected to PC.	COWON J3	2010/06/16
FM Radio does not work.	COWON J3	2010/06/16