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FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2011-01-17 16:47:36 The player does not turn on.
If the battery is completely discharged, charge the battery before you start the player. The charging time may vary depending on the batterys discharge status. If the player does not work at all, press the RESET button. For your information, RESET will just disconnect the power and does not damage the product or delete any files stored on the device.
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TV out is not working COWON D3 2011/01/31
Memory capacity of the player is different or smaller than specified. COWON D3 2011/01/31
How can I install Applications for COWON D3. COWON D3 2011/01/31
I would like to set the device as factory default. COWON D3 2011/01/31
The touch pad and buttons do not work properly. COWON D3 2011/01/31
The player does not turn on. COWON X7 2011/01/17
Computer cannot recognize the player when connected. COWON X7 2011/01/17
Can I record TV by COWON X7? COWON X7 2011/01/17