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FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2011-01-31 17:38:01 The player does not turn on.
If the battery is completely discharged, charge the battery before you start the player. The charging time may vary depending on the batterys discharge status. If the player does not work at all, press the RESET button. For your information, RESET will just disconnect the power and does not damage the product or delete any files stored on the device.
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What are bundle accessories for COWON C2? COWON C2 2011/06/01
Memory capacity of the player is different or smaller than specified. COWON C2 2011/06/01
Do I have to back up my data before I send my device to repair shop? COWON C2 2011/06/01
I would like to set the device as factory default. COWON C2 2011/06/01
I cannot charge the battery. COWON D3 2011/01/31
How long does it take to charge the battery? COWON D3 2011/01/31
The player does not turn on. COWON D3 2011/01/31
I cant turn off my device. COWON D3 2011/01/31