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FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2011-01-31 17:38:28 I cannot charge the battery.
To charge the battery of COWON D3, please plug an adapter into the DC IN 5V port with power off. If COWON D3 powers on with connecting the adapter, it is supplied power via the adapter and you cannot charge the battery. It is also impossible to charge the battery by connecting to a PC.
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What are bundle accessories for COWON C2? COWON C2 2011/06/01
Memory capacity of the player is different or smaller than specified. COWON C2 2011/06/01
Do I have to back up my data before I send my device to repair shop? COWON C2 2011/06/01
I would like to set the device as factory default. COWON C2 2011/06/01
I cannot charge the battery. COWON D3 2011/01/31
How long does it take to charge the battery? COWON D3 2011/01/31
The player does not turn on. COWON D3 2011/01/31
I cant turn off my device. COWON D3 2011/01/31