COWON

FAQ/QnA

The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.

FAQ/QnA 2012-03-27 15:08:35 Computer cannot recognize the player when connected.

If you cannot turn on the device or the device is not recognized by the PC after connecting the device, unplug the device from the PC and reset it by simultaneously holding both the - and + volume buttons for approximately 4 seconds. If the connection is unstable and the device is repeatedly disconnected, plug the device into a USB port connected directly to the motherboard of the PC. If the PC does not recognize COWON I10 because the device is out of battery power, either recharge the device or connect it to a power source before reconnecting to the PC.

The player does not turn on.	iAUDIO 10	2012/03/27
The touch pad and buttons do not work properly.	iAUDIO 10	2012/03/27
Memory capacity of the player is different or smaller than specified.	iAUDIO 10	2012/03/27
There is too much noise in my recordings.	iAUDIO 10	2012/03/27
How can I display lyrics?	iAUDIO 10	2012/03/27
Computer cannot recognize the player when connected.	iAUDIO 10	2012/03/27
FM Radio does not work.	iAUDIO 10	2012/03/27
Why does the earphone cause static electricity?	iAUDIO 10	2012/03/27