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FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2012-03-27 15:09:40 The player does not turn on.
Check if the battery is recharged or the device is connected to a power source. If the battery is fully discharged, use a genuine adapter to recharge the battery before turning on the device. If the device does not respond, simultaneously press and hold both - and + volume buttons for approximately 4 seconds to force the device to reset.
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The player does not turn on. iAUDIO 10 2012/03/27
The touch pad and buttons do not work properly. iAUDIO 10 2012/03/27
Memory capacity of the player is different or smaller than specified. iAUDIO 10 2012/03/27
There is too much noise in my recordings. iAUDIO 10 2012/03/27
How can I display lyrics? iAUDIO 10 2012/03/27
Computer cannot recognize the player when connected. iAUDIO 10 2012/03/27
FM Radio does not work. iAUDIO 10 2012/03/27
Why does the earphone cause static electricity? iAUDIO 10 2012/03/27