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FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2012-08-01 16:01:15 I cant hear any sound.
Check if the volume is set to 0. Check if there are any files available in the player. If there is no file in the player, you will not hear any sound. Please note that corrupted files will result in a noise or discontinued playback. Make sure the earphones are connected properly. Impurities in the earphone jack can cause a noise.
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Memory capacity of the player is different or smaller than specified. COWON Z2 2012/08/01
TV out is not working COWON Z2 2012/08/01
How can I do system recover? COWON Z2 2012/08/01
I cant connect Bluetooth device with COWON Z2. COWON Z2 2012/08/01
I cant hear any sound. COWON Z2 2012/08/01
How can I format the device? COWON Z2 2012/08/01
The touch pad and buttons do not work properly. COWON Z2 2012/08/01
What are buddle accessories of COWON Z2? COWON Z2 2012/08/01