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FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2012-08-07 16:27:05 I cant turn off my device.
Press reset button and turn the device back on. If it happens often, please contact repair shop near you.
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I cant hear any sound. COWON A5 2012/08/07
How can I format the device? COWON A5 2012/08/07
The touch pad and buttons do not work properly. COWON A5 2012/08/07
What are buddle accessories of COWON A5? COWON A5 2012/08/07
What is the continuous playback time? COWON A5 2012/08/07
Wireless internet is not connected. COWON A5 2012/08/07
Computer cannot recognize the player when connected. COWON A5 2012/08/07
I cant turn off my device. COWON A5 2012/08/07