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FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2012-08-07 16:31:35 I cant hear any sound.
Check if the volume is set to 0. Check if there are any files available in the player. If there is no file in the player, you will not hear any sound. Please note that corrupted files will result in a noise or discontinued playback. Make sure the earphones are connected properly. Impurities in the earphone jack can cause a noise.
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I cant hear any sound. COWON A5 2012/08/07
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The touch pad and buttons do not work properly. COWON A5 2012/08/07
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Wireless internet is not connected. COWON A5 2012/08/07
Computer cannot recognize the player when connected. COWON A5 2012/08/07
I cant turn off my device. COWON A5 2012/08/07