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FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2012-09-20 15:14:38 My COWON X9 doesnt play a video file and says that it is not supported.
Please check the below to the files are compatible with COWON X9. * Video Format - AVI, WMV, ASF * Video Codec - XviD SP/ASP, WMV 7/8/9 * Video resolution - 320x240, 30fps * Audio Codec - MPEG1 Layer 1/2/3, WMA * Subtitle - SMI Please check the file information with COWON Media Center- JetAudio. If your file is not playing on COWON X9even though your file is encoded with those specifications, your file might be damaged. Please convert the file again by using COWON Media Center, JetAudio for use in COWON X9.
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Memory capacity of the player is different or smaller than specified. COWON X9 2012/09/20
What are bundle accessories for COWON X9? COWON X9 2012/09/20
How can I display lyrics? COWON X9 2012/09/20
How many defective pixels would be acceptible for FOC repariging service? COWON X9 2012/09/20
My COWON X9 doesnt play a video file and says that it is not supported. COWON X9 2012/09/20
How long COWON X9 is able to play continuously? COWON X9 2012/09/20
Supported Image file format? COWON X9 2012/09/20
Does COWON X9 support multi-tasking? COWON X9 2012/09/20