COWON

FAQ/QnA

The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.

FAQ/QnA 2012-09-20 15:28:41 Do I have to back up my data before I send my device to repair shop?

Please remind that all data stored in the player may become deleted when the player is serviced. Our Service Center does not back up files while repairing players. Please note that COWON SYSTEMS, Inc. is not responsible for any data loss from products entrusted to us for service.

Files that I have stored do not appear in the list.	PLENUE D	2017/03/21
I can��t hear any sound.	PLENUE D	2017/03/21
Computer cannot recognize the player when connected.	PLENUE D	2017/03/21
The player does not turn on.	PLENUE D	2017/03/21
How many files and folders are recognized by PLENUE D?	PLENUE D	2017/03/21
How many files and folders are recognized by COWON X9?	COWON X9	2012/09/20
Do I have to back up my data before I send my device to repair shop?	COWON X9	2012/09/20
Files that I have stored do not appear in the list.	COWON X9	2012/09/20