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FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2017-08-17 15:31:13 Characters on the display are corrupted.
Set your preferred language again in Settings Settings(Spanner icon) Display Language. If the problem persists, set the current font to the system font. COWON products are developed based on the Korean Windows OS, and this may cause corruption of some special fonts or languages on the display.
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The touch pad and buttons do not work properly. PLENUE 1 2017/08/17
Memory capacity of the player is different or smaller than specified. PLENUE 1 2017/08/17
Notes on charging the battery PLENUE 1 2017/08/17
Computer cannot recognize the player when connected. PLENUE 1 2017/08/17
Characters on the display are corrupted. PLENUE 1 2017/08/17
How many files and folders are recognized by PLENUE 1? PLENUE 1 2017/08/17
Can I set to repeat a designated range of music? PLENUE 1 2017/08/17
How many can I add to favorites? PLENUE 1 2017/08/17