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FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2017-08-17 17:12:37 Ive set the incorrect language, and now I cant operate the device.
If youve set the incorrect system language, connect the device to your computer, delete the SYSTEM folder of the device, and then reboot the device. You will be able to select the language the same as the initial setup. * If youve set user EQ profiles, be sure to back up the profiles before deleting.
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How long PLENUE S is able to play continuously? PLENUE S 2017/08/17
Can I set the time to turn off the screen automatically? PLENUE S 2017/08/17
Computer cannot recognize the player when connected. PLENUE S 2017/08/17
Product makes a heat. PLENUE S 2017/08/17
Ive set the incorrect language, and now I cant operate the device. PLENUE S 2017/08/17
There is sound quality problem when setting the JetEffect. PLENUE M 2017/08/17
Whats in the package? PLENUE M 2017/08/17
The player does not turn on PLENUE M 2017/08/17