| The touch pad and buttons do not work properly. | PLENUE S | 2017/08/17 |
| Memory capacity of the player is different or smaller than specified. | PLENUE S | 2017/08/17 |
| Notes on charging the battery | PLENUE S | 2017/08/17 |
| Computer cannot recognize the player when connected. | PLENUE S | 2017/08/17 |
| Characters on the display are corrupted. | PLENUE S | 2017/08/17 |
| How many files and folders are recognized by PLENUE S? | PLENUE S | 2017/08/17 |
| Can I set to repeat a designated range of music? | PLENUE S | 2017/08/17 |
| How many can I add to favorites? | PLENUE S | 2017/08/17 |