| Characters on the display are corrupted | PLENUE M2 | 2017/08/17 |
| How many files and folders are recognized by PLENUE M2? | PLENUE M2 | 2017/08/17 |
| Can I set to repeat a designated range of music? | PLENUE M2 | 2017/08/17 |
| How many can I add to favorites? | PLENUE M2 | 2017/08/17 |
| How long PLENUE M2 is able to play continuously? | PLENUE M2 | 2017/08/17 |
| Can I set the time to turn off the screen automatically? | PLENUE M2 | 2017/08/17 |
| Computer cannot recognize the player when connected. | PLENUE M2 | 2017/08/17 |
| Product makes a heat. | PLENUE M2 | 2017/08/17 |