COWON
FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2017-08-17 17:22:09 Notes on charging the battery
PLENUE 2 can also be charged with an authentic Micro USB DC adapter for smart phones. If 5V/2A or higher Micro USB DC adapters are used, charging will be finished in approximately 3 hours. The charging time may vary if the product is in use while charging. Be sure to avoid charging the product in the vicinity of a heating apparatus or in a high-temperature environment. To minimize the risk of damage or fire, never cover the device with any objects (blanket, towel, etc.) or block the natural heat dissipation while charging or during operation.
How to set Multi Button? PLENUE M2 2017/08/17
There is sound quality problem when setting the JetEffect. PLENUE M2 2017/08/17
Whats in the package? PLENUE M2 2017/08/17
The player does not turn on. PLENUE M2 2017/08/17
The touch pad and buttons do not work properly. PLENUE M2 2017/08/17
Memory capacity of the player is different or smaller than specified. PLENUE M2 2017/08/17
Notes on charging the battery PLENUE M2 2017/08/17
Computer cannot recognize the player when connected. PLENUE M2 2017/08/17