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FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2017-08-17 17:22:31 Memory capacity of the player is different or smaller than specified.
The memory capacity indicated by Windows may be different from that indicated by the memory manufacturer. The actual capacity will be reduced from the original size because some space of the memory should be used as the system area for normal operation.
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How to set Multi Button? PLENUE M2 2017/08/17
There is sound quality problem when setting the JetEffect. PLENUE M2 2017/08/17
Whats in the package? PLENUE M2 2017/08/17
The player does not turn on. PLENUE M2 2017/08/17
The touch pad and buttons do not work properly. PLENUE M2 2017/08/17
Memory capacity of the player is different or smaller than specified. PLENUE M2 2017/08/17
Notes on charging the battery PLENUE M2 2017/08/17
Computer cannot recognize the player when connected. PLENUE M2 2017/08/17