COWON
SHOP
BRAND STORY
FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2017-08-17 17:28:06 Memory capacity of the player is different or smaller than specified.
The memory capacity indicated by Windows may be different from that indicated by the memory manufacturer. The actual capacity will be reduced from the original size because some space of the memory should be used as the system area for normal operation.
CLOSE
There is sound quality problem when setting the JetEffect. PLENUE 2 2017/08/17
Whats in the package? PLENUE 2 2017/08/17
The player does not turn on. PLENUE 2 2017/08/17
The touch pad and buttons do not work properly. PLENUE 2 2017/08/17
Memory capacity of the player is different or smaller than specified. PLENUE 2 2017/08/17
Notes on charging the battery PLENUE 2 2017/08/17
Computer cannot recognize the player when connected. PLENUE 2 2017/08/17
Characters on the display are corrupted. PLENUE 2 2017/08/17