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FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2017-08-30 14:23:09 Do I have to back up my data before I send my device to repair shop?
Please remind that all data stored in the player may become deleted when the player is serviced. Our company is not responsible for any loss of data that occurs during repair. Be sure to back up data to a safe place before sending your device for repairs.
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The touch pad and buttons do not work properly. iAUDIO E3 2017/08/30
I cant hear any sound. iAUDIO E3 2017/08/30
Files that I have stored do not appear in the list. iAUDIO E3 2017/08/30
The player does not play properly when memory is full. iAUDIO E3 2017/08/30
How long iAUDIO E3 is able to play continuously? iAUDIO E3 2017/08/30
Whats in the package? iAUDIO E3 2017/08/30
Memory capacity of the player is different or smaller than specified. iAUDIO E3 2017/08/30
Do I have to back up my data before I send my device to repair shop? iAUDIO E3 2017/08/30