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FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2017-08-30 14:29:21 I cant hear any sound.
Check if the volume is set to 0. Check if there is any file available in the player. If there is no file in the player, you will not hear any sound. Please note that corrupted files will result in a noise or discontinued playback. Make sure the earphones are connected properly. Impurities in the earphone jack can cause a noise.
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The touch pad and buttons do not work properly. iAUDIO E3 2017/08/30
I cant hear any sound. iAUDIO E3 2017/08/30
Files that I have stored do not appear in the list. iAUDIO E3 2017/08/30
The player does not play properly when memory is full. iAUDIO E3 2017/08/30
How long iAUDIO E3 is able to play continuously? iAUDIO E3 2017/08/30
Whats in the package? iAUDIO E3 2017/08/30
Memory capacity of the player is different or smaller than specified. iAUDIO E3 2017/08/30
Do I have to back up my data before I send my device to repair shop? iAUDIO E3 2017/08/30