| Can I set the time to turn off the screen automatically? | PLENUE R | 2017/09/15 |
| How long PLENUE R is able to play continuously? | PLENUE R | 2017/09/15 |
| How many can I add to favorites? | PLENUE R | 2017/09/15 |
| Can I set to repeat a designated range of music? | PLENUE R | 2017/09/15 |
| How many files and folders are recognized by PLENUE R? | PLENUE R | 2017/09/15 |
| Characters on the display are corrupted. | PLENUE R | 2017/09/15 |
| Computer cannot recognize the player when connected. | PLENUE R | 2017/09/15 |
| Notes on charging the battery | PLENUE R | 2017/09/15 |