| Memory capacity of the player is different or smaller than specified. | PLENUE R | 2017/09/15 |
| The touch pad do not work properly. | PLENUE R | 2017/09/15 |
| The player does not turn on. | PLENUE R | 2017/09/15 |
| Whats in the package? | PLENUE R | 2017/09/15 |
| There is sound quality problem when setting the JetEffect. | PLENUE R | 2017/09/15 |
| Can I expand the storage capacity? | AW2 | 2017/09/04 |
| How do I turn off voice guidance? | AW2 | 2017/09/04 |
| How to set time and date on my black box? | AW2 | 2017/09/04 |