| The player does not turn on. | COWON A5 | 2012/08/03 |
| How long does it take to charge the battery? | COWON A5 | 2012/08/03 |
| I cannot charge the battery. | COWON A5 | 2012/08/03 |
| How can I connect my device with the Bluetooth headset? | COWON Z2 | 2012/08/01 |
| Turn on/off the Bluetooth mode. | COWON Z2 | 2012/08/01 |
| How can I change the wallpapers? | COWON Z2 | 2012/08/01 |
| How can I install Applications for COWON Z2? | COWON Z2 | 2012/08/01 |
| I would like to set the device as factory default. | COWON Z2 | 2012/08/01 |