The most frequently asked questions from customers.
If you have further questions, please use 1:1 inquiry at the bottom of the list.

1155 PLENUE PLENUE R2 How many files and folders are recognized by PLENUE R2? 2019/12/24
1154 PLENUE PLENUE R2 Characters on the display are corrupted 2019/12/24
1152 PLENUE PLENUE R2 Computer cannot recognize the player when connected. 2019/12/24
1151 PLENUE PLENUE R2 Notes on charging the battery 2019/12/24
1150 PLENUE PLENUE R2 Memory capacity of the player is different or smaller than specified. 2019/12/24
1149 PLENUE PLENUE R2 The player does not turn on. 2019/12/24
1148 PLENUE PLENUE R2 What’s in the package? 2019/12/24
1147 PLENUE PLENUE R2 There is sound quality problem when setting the JetEffect. 2019/12/24
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