The most frequently asked questions from customers.
If you have further questions, please use 1:1 inquiry at the bottom of the list.
| NO | SECTION | MODEL | SUBJECT | DATE |
|---|---|---|---|---|
| 1155 | PLENUE | PLENUE R2 | How many files and folders are recognized by PLENUE R2? | 2019/12/24 |
| 1154 | PLENUE | PLENUE R2 | Characters on the display are corrupted | 2019/12/24 |
| 1152 | PLENUE | PLENUE R2 | Computer cannot recognize the player when connected. | 2019/12/24 |
| 1151 | PLENUE | PLENUE R2 | Notes on charging the battery | 2019/12/24 |
| 1150 | PLENUE | PLENUE R2 | Memory capacity of the player is different or smaller than specified. | 2019/12/24 |
| 1149 | PLENUE | PLENUE R2 | The player does not turn on. | 2019/12/24 |
| 1148 | PLENUE | PLENUE R2 | What’s in the package? | 2019/12/24 |
| 1147 | PLENUE | PLENUE R2 | There is sound quality problem when setting the JetEffect. | 2019/12/24 |
QnA
If you do not find what you are looking for in the FAQ, please select your country in the selection box at the bottom and send an inquiry e-mail to the e-mail address displayed.
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