COWON
FAQ/QnA
The most frequently asked questions from customers. If you have further questions, please use 1:1 inquiry at the bottom of the list.
FAQ/QnA 2020-01-09 13:31:51 How to connect both the earphones to your device
1) Remove both the earbuds from the charging cradle. * when removed from the charging cradle, they automatically turn on and enter pairing mode. 2) Turn on Bluetooth function in Settings > Bluetooth 3) Tap CR5 Bluetooth R detected in Available Devices/Other Devices to complete the connecting * When both earphones are removed simultaneously from the charging cradle, they will automatically turn on, connect to each other, and enter pairing mode * To pair the earphones manually, please press and hold the button for 7 seconds while the power is off.   When you remove the units from the charging cradle and press and hold the button for 5 seconds, they turn off. * In the case of the earphones failing to connect automatically after pairing, please tap CR5 in Paired Device/My Device. * In Dual Mode, L unit connects to your smartphone   When using Dual Mode, the sound can be heard from both left and right earphones during calls.   In Single Mode, each earphone will output sound with both microphones enabled for use.
How can I check the battery power of the cradle? CR5 2020/01/09
Power does not turn on. CR5 2020/01/09
How can I power on/off CR5 manually? CR5 2020/01/09
How to use CR5 for listening to music and calling CR5 2020/01/09
How can I adjust volume? CR5 2020/01/09
CR5 outputs sound in maximum or minimum volume level. (for Samsung Galuxy series) CR5 2020/01/09
Pairing is not established. CR5 2020/01/09
How to connect both the earphones to your device CR5 2020/01/09